WE'RE HIRING: SALES AND ADMINISTRATIVE ASSISTANT

Job Title: Sales and Administrative Assistant
Location: Cape Town, Parklands
Company: Buitengewoon Outdoor Wood-fired Hot Tubs
Job Type: Full-Time
Salary: Market Related

ABOUT US

At Buitengewoon Outdoor Wood-fired Hot Tubs, we create high-quality, eco-friendly wood-fired hot tubs designed to bring comfort and relaxation to outdoor spaces. Our products combine craftsmanship with sustainability, offering a luxurious, eco-conscious outdoor experience. As a growing company, we’re looking for a passionate, proactive, and detail-oriented Sales and Administrative Assistant to join our team and help us expand our brand and customer base.

POSITION OVERVIEW:

In this dynamic role, you will support both our sales and administrative functions. You’ll be key in managing client communications, processing orders, assisting with marketing campaigns, and helping coordinate promotional events. This position offers a blend of administrative, creative, and customer-facing tasks, making it ideal for someone who thrives in a fast-paced environment and enjoys contributing to a variety of projects.

KEY RESPONSIBILITIES

SALES TASKS

  • Client Communications: Respond to client inquiries via email, phone, and other channels, delivering exceptional service.
  • Sales Documentation: Create and send quotes to potential clients, and generate invoices once orders are confirmed.
  • Coordination with Production: Communicate client orders and special requests to the production team, ensuring timely and accurate delivery.
  • Courier Arrangements: Obtain courier quotes, coordinate shipping schedules, and ensure smooth product delivery.

ADMINISTRATIVE TASKS

  • Website Updates: Assist with updating website content, including product descriptions, pricing and brochures.
  • Expo & Event Support: Assist with trade show, expo, and promotional event preparation, including travel arrangements, display setup, and product availability.
  • Database Management: Maintain and organise customer lists, sales records, and leads for future campaigns.
  • Marketing Support: Support in the planning and execution of marketing campaigns, promotions, and other activities.

DESIRED EXPERIENCE AND KNOWLEDGE

  • Sales Experience: Previous experience in sales or customer service, with a focus on client relations and order processing.
  • Event Coordination: Experience in event planning or trade show organisation is a plus.
  • Product Knowledge: Interest in outdoor products, especially wood-fired hot tubs, with a willingness to learn.
  • Marketing Support: Experience in assisting with marketing-related tasks is advantageous.
  • Tech-Savvy: Proficiency in Microsoft Office is essential.

KEY TRAITS WE’RE LOOKING FOR

  • Excellent Communication Skills: Strong written and verbal communication skills to manage client relationships and collaborate effectively with internal teams.
  • Attention to Detail: Organised and able to handle multiple tasks accurately and efficiently.
  • Proactive & Self-Motivated: Ability to take initiative, prioritise tasks, and work independently with minimal supervision.
  • Customer-Centric: Passionate about providing outstanding service and enhancing the customer experience.
  • Adaptability: Comfortable working in a fast-paced environment with the flexibility to take on new challenges.

QUALIFICATIONS

  • Experience: Relevant experience in sales and administrative roles prefered.

WHY JOIN US?

  • Dynamic Work Environment: Join a small, passionate team in a growing company.
  • Creative Freedom: Contribute your ideas and help shape the growth of our brand.
  • Impactful Role: Your work will directly influence the growth of our business and customer satisfaction.

HOW TO APPLY

If you’re an enthusiastic, self-motivated individual with a passion for sales and marketing, we’d love to hear from you. Please send your CV and a cover letter detailing why you’d be a great fit for this position to hello@buitengewoon.co.za.

Closing date: 19 December 2024

 Buitengewoon reserves the right not to fill the position, to postpone or re-advertise the role.

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